Below is a list of frequently asked questions to give you some helpful advice about the Maccoll Wedding photography service.
What is the advantage of hiring a professional wedding photographer?
The difference between professional wedding photos and other guest photos are huge. Maccoll photographers not only just have top of the range camera equipment, they have many years of experience and knowledge that they use to capture your special moments before they pass. They also have a great post-production team that will make sure all your images are beautifully toned and enhanced.
How soon before your wedding should you enquire or hire us?
You should make an enquiry as soon as you decide on a wedding date and have booked your ceremony and/or reception venue. Couples book anywhere from 8-18 months prior to their wedding date.
Please note that you will need to book extra early for Spring and Summer months, as they are very popular for weddings and usually book out many months in advance.
What about package pricing and shooting time?
Maccoll Weddings offer simple packages that will cater for a wide range of tastes and budgets, and don't have any hidden or surprise costs. We offer a free consultation with you beforehand to find out exactly how you would like the photography to be planned around your day. During this meeting together, we will write a time-tabled itinerary of photography to make sure it fits in with all your needs and arrange a package to suit this.
Do your prices include GST?
Yes.
How far do you travel for weddings?
We are based in Melbourne, but can travel to anywhere you need depending on our availability. We love traveling and between us, we have photographed weddings in Thailand, Cairns, Noosa, Brisbane and Sydney.
Please note jobs 30km outside of Melbourne CBD will incur an extra travel cost which will be determined at your wedding meeting.
Can you offer any advice for wedding locations?
Depending on your location, yes. We have been shooting weddings for the past three years around Melbourne, so we know lots of great locations for photos, ceremonies and receptions here. Regarding other cities, we will discuss your vision for your photos at your wedding meeting, so we can then plan ahead and find some great options for you.
Can we check feedback from other customers?
Yes, we receive a great deal of positive feedback from our clients, please see the testimonials section of our website.
When are you available for meetings?
We offer meetings most weekdays between the hours of 9am-7pm depending on availability. Meetings are held at 269-275 Abbotsford Street, North Melbourne, 3051, unless arranged otherwise.
How do we book a date?
Once you've had a meeting and want to book with us, you will need to sign a contract to hold your date for seven days. Within this time, if you wish to secure us for your date, you are required to pay a $1000 deposit. A date is NOT confirmed until we have both of these from you. Payment can only be made by bank transfer.
When do we need to pay the balance?
You will need to pay $1000 reservation deposit upon booking us for your date. The reservation deposit is applied towards the wedding package. The remaining balance is due fourteen days prior to the agreed wedding date.
How many photos do you take?
On average we take 1500 photos per wedding, but this all depends on the package you have chosen.
How many photos do we get?
You will receive all photos taken on your day from start to finish.
What digital manipulation do you perform?
After your wedding day, our post-production team will work on your images. They will correct and adjust colour balance, tonal range and contrast, to get the most pleasing results for your pictures.
How do we view our photographs?
We will upload our top images to an online gallery within 5 days of your wedding, for you and your friends/family to view. You will also receive a colour corrected disc of all the photos from your day in high res, colour and black and white approximately sixteen days after your wedding.
What if we want photos in the future?
We archive all the images and keep backup copies for security. However we cannot guarantee that we will have these images indefinitely. So it is best that once you receive your copy of the images, you make your own back-ups.
What professional insurance do you have?
All Maccoll Photographers are professionally insured with public liability insurance.
What if we change our wedding date?
It is possible to change a wedding date and we will do everything possible to accommodate this, however there are no guarantees that the Maccoll photographers will be available on your new date. If this is the case, your deposit will be forfeit.
What if we need to change our wedding venue?
It is possible to change a wedding venue and we will do everything possible to accommodate this, however if there is greater distance or more costs involved there will be extra fees to accommodate this.
What if we need to cancel?
If you cancel your wedding photography with us fourteen or more days prior to your wedding date, only your deposit will be forfeit. If you cancel within the fourteen days prior to your agreed wedding date all of the money you have paid will be forfeit.
For more advice please see terms and conditions or email us at mail@maccollweddings.com
